Hello, My name is

Nicketa

I'm an Atlassian Jira Administrator

Who am I ?

Jira administrater / currently working as Senior Consultant with Capgemini.

I’m an IT professional with hands-on experience in offshore application management, maintenance, monitoring, automating over large infrastructure on technologies like Jira and Confluence for project management, Jenkins for build management, Github for source-code management

I've basic knowledge of SQL, Nodejs, JavaScript, REST-API and Python. I like to experiment on my own, so keep looking in Portfolio tab.

People find me to be an upbeat, self-motivated team player with excellent communication skills. My current experience is as a Team lead of a 15 members. Earlier, I've worked as a DevOPS administrator and in backend meeting end-to-end business requirements. Love to learn things quickly, enjoy collaborating with team and constantly upgrading my knowledgebase to strengthened my technical skill set.

For more details on my experience, please refer to my Portfolio. In order to get in touch with me, please click on "Contact" tab and drop your message. Thank you for showing interest in my profile. Have a great day ahead!!!

Personal Info

My Expertise  

Jira Advanced administration

Managing User/Groups access & permissions at Global level.

Jira/Confluence Identity Management

Managing users with or without crowd. Using Jira as user database for both Jira and Confluence.

Exalate Syncing

Syncing of Jira with Jira and Service Now.

Jira REST API

Authentication on SSO and day to day activites based on Rest API documentation provided by Atlassian

Github/Jenkins Integration

Integration of Jenkins and Github with Jira, from code commit till deployment issue tracking

My Resume

Expertise  

Capgemini

2019 - Present (as a Senior Consultant)

  • Creating and managing Jira Projects over Jira and Confluence.
  • Administration Jira, Confluence.
  • Integration with other tools.
  • Installation and upgradation of plugins.
  • User / Permission management in JIRA and Confluence.
  • Creating Workflow, Status, Issue type, workflow management and Custom field in JIRA.
  • User / Permission management in JIRA/Fisheye/Bitbucket/Confluence.
  • Technical documentation for training and development purpose of the team in Confluence.
  • Performing weekly checkouts of the JIRA\Confluence application followed by system indexing.

Technologies worked on: JIRA, Confluence, Linux, Github and Shell Scripting

Software Business Solution & Consulting

2016 – 2018 (as a Software Engineer)

  • Fixing issues with release builds related to Configuration.
  • Wrote pipeline jobs for Jenkins Maintenance.
  • Administration of Jenkins, GIT, Jira, Confluence.
  • Installed and upgraded plugins on Jenkins.
  • Configuring java, maven, git, ant on Jenkins/ slave machine.
  • Configuring slave machines on Jenkins.
  • User / Permission management in JIRA/Fisheye/Bitbucket/Confluence.
  • Creating project, Issue type, workflow management and custom field in JIRA.
  • Technical documentation for training and development purpose of the team and creating workspace upon request in Confluence.
  • Performing weekly checkouts of the JIRA\Confluence application followed by system indexing.
  • Making sure that application should be up. In case application is going down, Bringing the application online and performing RCA
  • Troubleshooting login issue and managing permission for user in JIRA/Bitbucket/Confluence.
  • Worked on ticketing tools – BMC Remedy and Servicenow

Technologies worked on: Jenkins, Looper, git, Github, Nexus, maven, SonarQube, Bitbucket, JIRA, Confluence, fisheye.

Wincere Inc. now (Indegene)

2013-2016 (as Software Engineer- Technical Support)

  • User account/Critical data management on their web based GUI called RAVE.
  • Site management (changing of PI (primary investigator) for multiple medical studies).
  • Atlassian JIRA as a project management and ticketing tool.
  • Email based communication, creating tickets based on that using ticketing tool (Atlassian JIRA) and follow up until closure.
  • Documenting process updates.

    • Technologies worked on: Rave, JIRA, Confluence.

    Education  

    B.E. Electronics & Communication Engineering

    From Rajive Gandhi Technical University, Bhopal (Madhya Pradesh/India)

    Certifications  

    Monitoring (Jenkins Admin - Fundamentals) by CloudBees, Inc(view certificate)

    Medidata Rave® Certified Study Administrator(view certificate)

    Languages

    English
    हिन्दी/Hindi

    Skills  

    Jira & Confluence configuration from Scrach
    Exalate
    Jira Rest Api
    SLA Plugin Configuration
    Tempo Timesheet
    Configuration Manager Plugin
    Big Picture Plugin
    XRay Plugin
    EazyBI Plugin
    CSV Migration

    Listening Music

    Photography

    Watching Movies

     

    Wandering in Nature


    Hobbies  

    My Portfolio

    All Clients MyWork
    Download free bootstrap 4 admin dashboard, free boootstrap 4 templates
    Capgemini

    My current company is Capgemini and we have inhouse project. My profile is JIRA Administrator. My responsibilities includes everything needed for Jira application administration, right from first configuration to end-to-end support.

    Download free bootstrap 4 admin dashboard, free boootstrap 4 templates
    Walmart

    My last client I've worked with is Walmart. The profile I've worked on is DevOps cum JIRA Administrator. My responsibilities have been described here as the list is long. This is when I was employed with Software Business Solution and Consulting

    Download free bootstrap 4 admin dashboard, free boootstrap 4 templates
    My Atlassian Site

    https://nicketa.atlassian.net/jira

    My all sample Jira projects are here.

    Download free bootstrap 4 admin dashboard, free boootstrap 4 templates
    Gilead Sciences

    This one belongs to life-science industry. The profile was Clinical Data Management. Doctors use to research and study on various patients, so this was a critical data. As a team, we had to maintain the records of Doctors and their associates paricipating in that study. This record was maintained on their web based GUI portal RAVE. Records were maintained in MS Excel, Project was tracked in Atlassian JIRA, Our Ticketing system was Jira Software. It is our team who administered our JIRA project.